Questions

❓ Frequently Asked Questions (FAQ)

1. How long does shipping take?

Delivery within Germany takes 1–3 business days , and within the EU it usually takes 3–5 business days . Shipping is free and insured .

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2. Can I return the product?

Yes, you can return your order within 30 days . It's important that the products are unopened, unused, and in their original packaging . Opened or used products can be returned for hygiene reasons, but since they are not resalable, we do not accept refunds in these cases.

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3. How does the money-back guarantee work?

If you are not satisfied, you will receive the full purchase price back under our 30-day money-back guarantee – quickly and easily.

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4. How can I register a return?

Just send us an email to support@247-peak.com with your order number. You will then receive a free return label and all further information by email.

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